Skillform

Privacy Policy

Last updated: March 29, 2026

Skillform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, institution name, and program type when you create an account or request a demo.
  • Usage Data: Information about how you interact with our Service, including pages visited, features used, game scores, skill progress, and session duration.
  • Device Information: Browser type, operating system, device type, IP address, and general location data.
  • Video Recordings: If you use our Certify product, we may collect video recordings of your skill demonstrations for AI evaluation purposes.
  • Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze Service usage.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Evaluate skill performance and provide AI-powered feedback
  • Track learning progress and generate performance reports
  • Communicate with you about your account, updates, and support requests
  • Improve our products, content, and training algorithms
  • Send promotional communications (with your consent)
  • Comply with legal obligations and protect our rights

Data Sharing

We do not sell your personal information. We may share your information with:

  • Educational Institutions: If you access the Service through a school or training program, we may share your progress and performance data with authorized instructors and administrators.
  • Service Providers: Third-party vendors who assist us in operating the Service, such as cloud hosting, analytics, AI processing, and email delivery providers.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage information and improve the Service. You can control cookie preferences through your browser settings. Note that disabling cookies may limit certain features of the Service.

We use Google Analytics to understand how users interact with our Service. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as required by law, to resolve disputes, or to enforce our agreements. Video recordings are retained for a limited period necessary for evaluation and then automatically deleted.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Skillform

Email: privacy@skillform.ai

Website: https://skillform.ai/contact